Published Date: October 04, 2023

Summary: Using 2022 California Health Interview Survey (CHIS) data, this fact sheet outlines the current status of telehealth adoption among California adults, identifies disparities, and presents recommendations to maximize telehealth’s benefits in reducing health disparity outcomes. 

Findings: In 2022, 46.7% of California adults had used telehealth in the past year — less than the 49.0% in 2021, but nearly quadruple the 12.4% of adults who used telehealth in 2018. In 2022, the proportion of adults who had health insurance and used telehealth was twice that of adults without health insurance (48.4% vs. 21.0%, respectively); Latinx and Asian adults were less likely to use telehealth compared to white adults in California (41.5% and 45.2% vs. 51.3% respectively); the proportion of populations that spoke a language other than English or had limited English proficiency who used telehealth was smaller than that of adults who only spoke English; and adults in rural areas were less likely to use telehealth than adults living in urban areas. 

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