Summary
Multisource feedback (MSF) instruments are used to and must feasibly provide reliable and valid data on physicians’ performance from multiple perspectives. The "INviting Co-workers to Evaluate Physicians Tool" (INCEPT) is a multisource feedback instrument used to evaluate physicians' professional performance as perceived by peers, residents, and coworkers.
The study's authors report on the validity, reliability, and feasibility of the INCEPT, assessing the performance of 218 physicians by 597 peers, 344 residents, and 822 coworkers.
For all respondent groups, three factors were identified, although constructed slightly different: "professional attitude," "patient-centeredness," and "organization and (self)-management." Internal consistency was high for all constructs. Confirmatory factor analyses indicated acceptable to good fit. Further validity evidence was given by the associations between narrative and numerical feedback. For reliable total INCEPT scores, three peer, two resident and three coworker evaluations were needed; for subscale scores, evaluations of three peers, three residents and three to four coworkers were sufficient.